Hessig Law

"Clients have expressed significant dissatisfaction with the communication and case progression experienced with this legal team. Many reported a consistent lack of proactive outreach, forcing them to repeatedly initiate contact for updates, often with considerable delays in response. This pattern of delayed communication and minimal case advancement, even in serious personal injury matters with substantial medical expenses, led to considerable client frustration and a perception of unresponsiveness. Furthermore, a critical issue identified was the firm's failure to promptly inform clients about significant internal changes, such as dissolution. This lack of transparency resulted in clients being blindsided with news of their case being transferred, often after prolonged periods of stagnation. The contrast between the prolonged lack of progress and the swift resolution achieved by subsequent legal counsel highlighted a perceived deficiency in the firm's ability to effectively manage and advance client cases."